San Mateo, Calif., September 4, 2008 - Genius.com Incorporated®, the leading on-demand provider of B-to-B marketing solutions for sales and marketing professionals, in its ongoing effort to foster sales productivity and results, announced enhanced client services for its customer base. Genius.com services are designed to be flexible and lightweight delivering customer value as quickly as possible. Packages provide email & deliverability best practices, customer segmentation, list hygiene, and personalized landing pages. Along with this expanded offering Genius.com also announced the appointment of Sam Weber as the newly created VP of Client Services.
“Genius.com is 100% focused on customer success and we are delighted to introduce our expanded services offerings headed by our new VP of Client Services, Sam Weber,” said David Thompson.
Genius service offerings are lightweight and flexible packages that facilitate integration and provide education including:
Customer Support: Provides case management and technical guidance for Genius.com customers.
Campaign Services: For those who want assistance with the creation and deployment of their email marketing campaigns Genius offers packages that are designed to get the most out of the Genius.com implementation as quickly as possible – typically a few short hours.
Training: Genius University offers advanced training and education. The Genius education team offers 3 levels of training as well as custom or onsite packages.
Implementation and Integration Services: For additional support on CRM integration, contact segmentation, list cleansing, data preparation, email & content management, lead close processes, testing, ROI analytics and more.
Customized Services: Offers a customized support package designed specifically to meet your implementation and integration needs
“Genius client services will provide rapid time to value, marketing and sales alignment and higher deliverability and close rates. It’s all about empowering the sales organization to sell more, faster,” said Sam Weber, Genius VP of Client Services.
About Genius.com
Genius.com Incorporated is the leading on-demand provider of B-to-B marketing solutions that enable sales and marketing professionals to instantly identify and connect with their best prospects online, without IT involvement. Over 500 corporate customers and 35,000 users worldwide have adopted Genius solutions, including SalesGenius® and MarketingGenius®, to simplify and improve lead generation and qualification efforts.
Genius.com pioneered Sales 2.0, a group of leading on-demand vendors whose solutions leverage Web 2.0 technologies to improve sales connection and close rates. Genius.com is a privately held company, funded by Accel Partners, Mohr Davidow Ventures, Emergence Capital and Walden International, with headquarters in San Mateo, CA. For more information visit www.genius.com or email info@genius.com.