Genius.com® Incorporated ("Genius") respects your privacy and has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. This policy governs web sites owned and operated by Genius, including www.genius.com and www.salesgenius.com (collectively, the "Sites"). We have established this Statement as a means to communicate our information gathering and dissemination practices to our customers and visitors. This online privacy policy describes how we use, disclose and protect personal information that you share with us. "Personal information" is information that enables us to identify you, such as your name and e-mail address. By using this Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.

Genius is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the sites www.genius.com and www.salesgenius.com. Because Genius wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Genius Support at support@genius.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

Information Collection and Use

We require customers who register to use the services offered on our Sites (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, and credit card number. When you register for the Service, or when you ask for additional information from Genius about the Service, we may also ask you for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not providing it when asked to do so.

Genius uses the information that we collect to set up the Service for customers and their organizations. We may also use the information to contact customers to discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers can opt out of being contacted by us, or receiving such information from us, at any time by clicking here and submitting their email.

All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by Genius for marketing or promotional purposes. Genius uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Customers of the Service will be using the Site to host data and information ("Data"). Genius will not review, share, distribute, print, or reference any such Data except as provided in the Genius Terms of Service (including the Acceptable Use Policy or "AUP"), or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Service, AUP, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

Genius may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This Web Site Navigational Information is logged to help diagnose technical problems, to analyze trends, to track users' movements around the site, and to administer our Site in order to constantly improve the quality of the Site and our Service. We may also track and analyze individual usage and volume statistical information ("Aggregated Information") from our visitors and customers." The Company may also use Web Site Navigational Information in combination with personally-identifiable information to provide customized information about the Company.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site and register for a free trial account. Genius stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at to request that we remove this information from our database.

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If a customer chooses to post personally-identifiable information to our website, it may be used by other users of the website to contact you. We are not responsible for the personally-identifiable information a user chooses to post to our website with their testimonial.

Information Sharing and Disclosure

Genius will not sell or rent your personal information, including customer e-mail addresses, to anyone. We may disclose your personal information to our third party contractors who perform services for Genius Incorporated in order to complete or confirm your transaction. These contractors are permitted to use the personal information only for the purposes of such services, unless we have your permission for any other use.

Genius Incorporated may disclose and transfer the information obtained from you through this Site or the Service as part of a merger, acquisition or other sale of its assets or business.

Moreover, we may be legally obligated to disclose information to the government or to third parties under certain circumstances, such as illegal activity on our Site. Genius reserves the right to release personal information to its service providers, law enforcement or other government officials or in response to a formal request in a civil action, Court order or judicial proceeding as Genius Incorporated, in our sole and absolute discretion, deems necessary or appropriate.

We may also provide Aggregated Information to third parties. Such information will not include personal information of any customer or visitor.

Opt-Out Policy

If, at any time after registering for information or ordering the Service, you change your mind about receiving promotional information from us or about our sharing information with third parties for promotional purposes, send us a request specifying your new choice. Send us an email at .

Genius reserves the right to send customers certain communications from relating to the Service, such as service announcements and administrative messages, that are considered part of your account, without offering you the opportunity to opt-out of receiving them.

Correcting & Updating Your Information

If customers need to update or change registration information they may do so by editing the user record. To update User Preferences, log on to salesgenius.com and select Preferences to add or update information. To update billing information please e-mail support@genius.com or call 650-212-2050, x116. To discontinue the Service, please call 650-212-2050, x116. Genius will respond to your correction or update request within at most 30 days from the date of your request.

Cookies

When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to indicate whether you have visited the Site previously.

Choices about Cookies: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

If you reject all cookies, you will not be able to use Genius Incorporated products or services that require you to "sign in," and you may not be able to take full advantage of all offerings.

Our Practices Regarding Cookies: Genius uses cookies for a number of purposes, including to: access your account information when you "sign in," so that we can provide you with customized content; keep track of preferences you specify while you are using Genius Incorporated services; estimate and report our total audience size and traffic; and conduct research to improve Genius Incorporated content and services.

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of Genius is used only to provide us with information on Site usage and is not shared with any other third parties.

Third-Party Sites

The Site contains links to other web sites. Genius Incorporated is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security and Data Storage

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the personal information and Data under our control. Genius hosts the Site in a secure server environment that uses a firewall and other industry-standard technology to help prevent interference or access from outside intruders. Genius also requires that unique user names and passwords must be entered each time a customer logs on to the Site. Genius.com uses SSL encryption to ensure that users' sensative information is protected and encrypted when processing credit card transactions.

Genius keeps your account information active in our user registration databases in order to provide immediate access to your personalization preferences and data each time you visit the Site. If you ask Genius to delete your Genius account, in most cases your account will be deactivated and then deleted from our user registration database in approximately 90 days. This delay is necessary to discourage users from engaging in fraudulent activity. Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request. This may be the case even though no information about your account remains in our active user databases.

Blog Disclosure

If you use a bulletin board, blog, or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you choose to submit in these forums.

Changes to this Statement

Genius may update this Statement at any time, so please review it frequently. If we make material changes to this Statement, we will notify you in this Statement, by email or by a notice posted on the home page of the Site.

Questions?

If you have any questions about this Statement or the practices of this Site, please contact us at support@genius.com. You may also write to us at Genius.com Incorporated, 1400 Fashion Island Boulevard, Suite 500, San Mateo, CA 94404.

The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from this site.

Privacy Policy effective July 1st 2008

return to top